Discover how Emotional Intelligence turns AI from a technical rollout into a practical, secure capability people want to use every day!

This session shares how organisations can move beyond licenses and features by putting people at the centre of change. Discover how a Copilot Champions Program, grounded in Prosci ADKAR, enables staff to safely experiment, get creative, and share measurable productivity gains - while staying aligned to strategic goals. Learn how emotional intelligence-led cultural change reduces reliance on shadow open source AI and supports compliant, AI use across the business.

By the end of this session, you will:
•    understand how people‑centred change enables compliant, sustainable AI adoption.
•    see how Prosci ADKAR provides a practical framework for governed AI use.
•    understand the role of Copilot Champions in enabling safe AI experimentation.
•    recognise how emotionally intelligent leadership reduces shadow AI risk.
•    identify practical ways to embed compliant AI into everyday work.
•    understand how to measure and reinforce AI adoption outcomes.

•    Putting people at the heart of AI change and helping them to lead.
•    Helping staff understand why AI matters
•    Supporting employees to try AI safely 
•    Building confidence and reducing fear around AI 
•    Encouraging responsible and approved AI use 
•    Reducing the need for unapproved AI tools
•    Making AI usage clear, safe, and well guided 
•    Connecting AI use to everyday work and goals 
•    Seeing where AI is helping save time or effort 
•    Supporting long term, positive ways of working with AI

The main reason to attend this webinar is to learn how to turn Microsoft Copilot investment into real, measurable strategic business value by putting people at the centre of change.

For Digital Transformation Leaders responsible for driving AI adoption, behaviour change, and measurable business value beyond technology deployment. IT Service Delivery, OL&D, Communications, Digital Workplace, AI Office.

Lesley Crook is the Founder of Sensai and specialises in bridging the gap between major enterprise technology investments and real human adoption.

She helps organisations learn and use AI with lived intelligence, common sense, empathy, and responsibility—putting people, not tools, at the centre of change.

With over a decade of experience as a Microsoft MVP, speaker, and author, focuses on the human side of digital transformation, supporting organisations to move beyond simply buying Microsoft Copilot licences to achieving genuine, measurable ROI.

Grounded in adoption and change management and the Prosci ADKAR framework, Lesley designs people‑first communication strategies and champion networks that turn AI deployment into lasting cultural change.

British by background, Lesley has most recently worked across the Middle East, delivering highly successful Copilot adoption programmes that enable safe experimentation, confident collaboration, and sustainable business value.